Does Con Edison Give Back Money If A Commercial Resident Uses Less Than 2 Mega Watts Of Power
Special Services
If you demand special attention, we're ready to help. Learn more nearly our free services for residential customers that can brand your life easier.
If You Use Life-Back up Equipment
If yous or a fellow member of your household employ life-support equipment, nosotros need to know so we can attain out in an emergency or power outage. It'south important to allow u.s. know—fifty-fifty if you lot don't receive a bill from us because electric is included in your rent.
How to Register Life-Support Equipment
- Log in to My Business relationship and fill out the life-back up equipment grade.
- Post or e-mail us your completed registration course and medical certification. Download the life-support equipment form.
- Call us at 1-877-582-6633.
We're committed to providing the reliable service you expect and deserve. While we exercise our best to prevent outages and other power problems, we want you lot to be prepared in case they exercise occur.
What to exercise if you lot experience power issues.
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If Yous Have a Medical Emergency
If you're dealing with a medical emergency, the last thing you need to worry about is paying your bill. If you are hospitalized for x days or more, permit us know. We can adjust to give you lot an extra 30 days to pay your nib.
Call us at ane-877-582-6633 or log in to My Account to complete a Medical Emergency form.
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If You're Blind, Visually, or Hearing Impaired
If you'd prefer to get your bill in large type or Braille, please telephone call 1-800-75-CONED (ane-800-752-6633) to enroll in this costless service.
Hearing-dumb customers who use telephone-teletype equipment (TDD) tin can make billing and service inquiries through Con Edison'south toll-complimentary TDD service at i-877-423-4372.
Read our Accessibility Policy to learn more about our delivery to inclusivity and offering a best-in-course digital experience for anybody.
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If You'd Like a Third Party to Become Bill Notices
You tin can cull a relative, friend, or organization to receive a discover from Con Edison if your bill is overdue and your electrical or gas service might be turned off.
The 3rd party is not responsible for paying your bill, but may be able to help resolve the problem. Having a 3rd political party involved can be especially helpful if you are ill, elderly, alive lonely, or travel often. Please phone call ane-800-75-CONED (1-800-752-6633) for more than information.
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If You're 62 or Older or Have a Permanent Disability
If you lot or someone in your household is 62 or older, bullheaded, or has a permanent disability, you may be eligible for special protections and payment programs, including quarterly billing for seniors whose energy bills total less than $420 a year. You can talk to our particularly trained representatives well-nigh your billing options, governmental assistance programs, and more. It's gratuitous and confidential.
Call Senior Direct toll-free at 1-800-404-9097, Mon through Friday, 8:thirty a.m. to v p.yard.
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If Yous Need Help Paying Your Bill
See our payment options page at Payment Plan and Help.
Resources Directly
If you need aid signing upwardly for My Account, using self-service, or getting payment assistance, please telephone call one-212-358-4565.
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If You Run a Religious Organization, Veterans Hall/Post, or Community Residence
If you run a qualifying religious or veterans organization, or supervised/supportive living customs residence, you may choose residential or nonresidential rates for each service.
To larn about how your organization tin lower its bills, contact us at:
ratechange@coned.com
Or call united states of america at 1-877-239-1999
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If You Need to Update Your Building's Emergency Contact Information
If your edifice fits one of the following categories, nosotros asking that yous update your emergency contact information semiannually. We'll employ this data to notify your edifice'south designated contact in the event of a service interruption.
Your emergency contact should exist available 24/7 and should be knowledgeable virtually the electric facilities at the location. We require an individual's name, not a switchboard or operator number, or security personnel.
Download the form and either electronic mail u.s., fax to (646) 654-2629, or render by mail.
Con Edison
Attn: Central Support Operations
4 Irving Place, ten FL/SW
New York, NY 10211-0493
Building Categories:
- Emergency management offices (e.yard. police; fire; EMS operations; communication centers; New York City Housing Say-so; cooling centers; government agencies; emergency shelters; military bases; critical alluvion control structures)
- Hospitals and emergency medical facilities
- Licensed nursing homes and dialysis centers
- Transportation facilities (due east.g. tunnels; bridges; LaGuardia and JFK airports; ferry terminals; trains including Long Island Rail Road, PATH, Metro-North, New York City Transit Dominance, and Amtrak; fuel transfer and fuel loading facilities/ports)
- Major utility and related facilities (e.k. Con Edison; National Grid; New York Power Authority; independent power producers; Verizon; customs admission television; charging stations)
- Water pollution command plants and pumping stations
- Inquiry facilities
- Prisons and correctional facilities
- Loftier-rise residential buildings greater than 150 anxiety (or 12 stories) in Brooklyn, Bronx, Manhattan, Queens, and Staten Island supplied by secondary service (non-vault) or a transformer
- Residential buildings (6–11 stories) with an elevator in Westchester County
- Large commercial or industrial–billed accounts with a need in excess of 1,000 kW, high tension services, and 265/460v and 120/208v multibank installations
- Major customers with demand greater than ane,000 kWD
- Communications (e.one thousand. radio, TV, telecommunication)
- Issue specific (e.one thousand. arenas, stadiums, street fairs)
- Facilities providing fundamental products and services (eastward.yard. food warehouse and delivery, pharmaceutical manufacturing)
- Managed accounts, big employers
- Government buildings, schools, and colleges
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Source: https://coned.com/SpecialServices
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